FAQ
Check out our Frequently Asked Questions below. If you still need help, please contact us!
Orders & Shipping
How long does shipping take?
Our goal is to ship all items within 3-5 business days from the time of purchase. PDF purchases will be sent via email soon after purchase with a link to download the product.
Do you ship internationally?
Yes! We offer worldwide shipping. Shipping rates and delivery times vary depending on your location.
Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email to keep an eye on your delivery.
Returns & Exchanges
What is your return policy?
Unfortunately, we do not accept returns at this time. However, our goal is that you are happy with your purchase. If you have any concerns with your order, please reach out via email at thestitchingspot@gmail.com.
What if my order arrives damaged?
We’re so sorry! If your order arrives damaged, please send us a photo at thestitchingspot@gmail.com within 2 days of delivery, and we’ll work to make it right.
Other Questions
How can I contact you?
We’d love to hear from you! Email us at thestitchingspot@gmail.com or fill out our contact form here on our website.
Do you offer wholesale?
Reach out via email at thestitchingspot@gmail.com to discuss wholesale opportunities.
Where can I follow you on social media?
Stay connected with us on Instagram (@thestitchingspot) for new arrivals, sales, and behind-the-scenes content!